Man, I tell you, Apple service is really great (unless I was unlucky and lucky at the same time?).
I had like 4-5 times the cracking issue and each time they changed them for free even out of warranty. The employee told me something along lines of “you have the issue and so we will replace the AirPods Pro besides, there’s a law that a company needs to give a ‘decent product’ to its costumer. Even if out of warranty”.
Personally, I think the person stretched that rule far since it was out of warranty for like a year or one and a half year already. Still thankful.
Man, I tell you, Apple service is really great (unless I was unlucky and lucky at the same time?).
I had like 4-5 times the cracking issue and each time they changed them for free even out of warranty. The employee told me something along lines of “you have the issue and so we will replace the AirPods Pro besides, there’s a law that a company needs to give a ‘decent product’ to its costumer. Even if out of warranty”.
Personally, I think the person stretched that rule far since it was out of warranty for like a year or one and a half year already. Still thankful.