• Phuntis@sopuli.xyz
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      4 hours ago

      cryptofash that hides behind free speech and allows nazis and that to post in the discord and banned a trans person that called out the messages by those users for “inciting arguments” and repeatedly misgendered them then went on about how they’re not bigoted they just believe in free speech and blamed the user and pretending they were the victim and then when people said they should have a code of conduct he said doing that was just a hassle and how it would make it impossible to do lead dev stuff for him to enforce the rules while saying they have rules against that sort of thing anyway so blatant doublespeak where he’s saying he’s moderating and everyone’s lying but also if he had to moderate he’d be too busy to develop

        • LucidNightmare@lemm.ee
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          3 hours ago

          I fucking hate Discord with a passion because of all the information basically being held behind a proprietary piece of software, so I downloaded Legcord to at least be able to join those communities without sacrificing my own privacy.

          Highly recommend it! I have a Fallout terminal theme, and actually enjoy using it for once knowing that the actual app is not installed on my computer. :)

        • AHemlocksLie@lemmy.zip
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          3 hours ago

          Collaboration among their own developers, maybe. And support for users. Both of those could be done other ways, but Discord has a lot of pull as a free place to build and manage a community.

        • Phuntis@sopuli.xyz
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          3 hours ago

          because as much as old people hate to acknowledge it mailing lists and github (and alternatives) suck they’re terrible for actual conversations to try and coax more info out of the user when they ask for support people aren’t logged into those 24/7 a lot of people are with discord and everyone’s familiar with it and already has an account and knows the UI how many people actually have a github account and know how to use it and will actually ever log back in to give more information if asked vs putting a discord button somewhere someone pops in reports the issue then if there’s not enough info you can @ them and they’ll come back as soon as they see it

          • arglebargle@lemm.ee
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            2 hours ago

            Horrible place to support software. No history, your question is answered by whoever happens to be there, you cant see the information with out joining… just terrible.

            With other methods at least there is asynchronous support, history is kept, and no login is needed.

            Not to mention the horrible interface and design choices and the reliance on third party tools that could disappear or change service at anytime.

            • Phuntis@sopuli.xyz
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              2 hours ago

              anyone that says there’s no history just refuses to learn to use discord discord has a very powerful and easy to use search feature I can find exact conversations from years ago in literally seconds the interface thing is subjective but whether it’s bad or not people know how to use it atleast and the third party could disappear whenever applies to github most forums too this is what I mean by refuse to acknowledge I’ve had fat better experiences with support on discord than any alternative

              • arglebargle@lemm.ee
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                2 hours ago

                I am not the only one who finds the searches inconsistent. It also depends on how each person sets up their channel. More importantly it doesn’t end up in a search engine. You have to know what discord server to start with.

                IRC with history, your own forums, your own chat, your own wiki: they do not disappear.

                • Phuntis@sopuli.xyz
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                  2 hours ago

                  yeah most people aren’t gonna host it themselves accept that reality so you’re just shifting the burden to an even smaller company too they do disappear it happens and to say otherwise is either moronic or willfully disingenuous and noone under the age of 50 knows how to use irc as for the search engine yeah that’s one downside but that’s ignoring the fact most times you search a problem on a search engine you get a support forum with an auto closed issue cause noone responds to it the same with it closed with a response that was just read the documentation or it closed by the user saying “fixed it” and that’s it and knowing what server to start with isn’t the issue you pretend it is you just put a discord button in the app or the settings page if it’s something bigger than an app

                  • arglebargle@lemm.ee
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                    2 hours ago

                    most people aren’t gonna host it themselves

                    Why not? Barely costs anything. Or even free if you want to rely github, and if that goes away you can move it elsewhere, you own it. I still host multiple web sites and work with several projects that leverage tools to self host. A domain is not that expensive.

                    No one under 50 knows how to use irc? We still use it for some of the support cases for a few software projects and I can assure you the majority of users are under 30. But I get your point, for the average, barely computer literate person, they probably haven’t even heard of it.

                    you just put a discord button in the app or the settings page if it’s something bigger than an app:

                    To find out if someone will bother answering a question, to sign up, to ask the same thing over and over again. Horrible way to run support.

    • N.E.P.T.R@lemmy.blahaj.zone
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      4 hours ago

      Adamant transphobe, but in that insidious way where they justify letting people get bullied in the Discord because their “not on anyone’s side and value different opinions”. A trans person in the Discord server was targeted by another member and intentionally misgendered repeatedly. They spent multiple blogs basically saying “people are snowflakes, we dont want an echo chamber”. Like wtf. (IIRC, working off my memory since I read about it like 2 months ago)