bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square181fedilinkarrow-up1923arrow-down17
arrow-up1916arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 8 days agomessage-square181fedilink
minus-squareCalipherJones@lemmy.worldlinkfedilinkEnglisharrow-up5·7 days agoIf I have to deal with AI for customer support then I will find a different company that offers actual customer support.
If I have to deal with AI for customer support then I will find a different company that offers actual customer support.