Is it better for them to remove the app altogether and have users on Apple forced to use it through the website?

Yes. Clearly yes, for everyone. This sort of shit only continues because people don’t do that.

Probably worth mentioning: https://www.linkedin.com/company/u-s-immigration-and-customs-enforcement-ice/people/

Here’s an idea: a catalogue of companies who pulled this shit during the bubble, so we know who not to buy from when it bursts.

Mattermost user here, I self-host an instance for friends and family (and their children).

To upgrade and discover I’d lost access to the message history on my own instance was infuriating. I’m investigating alternatives right now.

So far Zulip seems reasonable - although Google and especially Apple being shits about push notifications means you can’t self-host push notification servers 🙄 So I’m considering forgoing push notifications altogether and leaning on email notifications instead.

Not for self-hosted installations, where Zulip aren’t paying for the storage themselves.